Refund policy

No Returns & Refunds Policy.

Unfortunately we do not accept returns, exchanges, or refunds for change of mind at this moment.

Please read all product descriptions, sizing information, and images carefully before placing your order.

Statutory Consumer Rights (UK Customers)

Nothing in this policy affects your statutory rights under UK consumer law.

Under the Consumer Rights Act 2015, you are entitled to a refund or replacement if goods are:

- Faulty

- Not as described

If you believe your item is faulty or incorrect, you must contact us within 48 working hours of delivery at info@muskhavedistribution.co.uk, including your order number and clear photographic evidence. We will assess the issue and, where required by law, offer a replacement or refund.

Cancellations

We aim to process orders as quickly as possible, which means cancellations may not always be possible once an order has been placed.

If you wish to request a cancellation, please contact us via our email info@muskhavedistribution.co.uk as soon as possible with “Cancel” in the subject line, along with your order number. Our team will review your request and let you know if cancellation is possible.

Please note that once an order has been processed or dispatched, it can no longer be cancelled.